Group of youth on a soccer field

About Us

Youth Services works with young people and their families aged 12-25 who live, work, study or have a significant connection to the City of Greater Dandenong.

Youth Services provides an important universal service base for young people. We seek to support the healthy physical, social and emotional development of all young people in our community, through building and enhancing protective factors and working with young people to develop their strengths and skills. 

Youth Services is a generalist youth service, comprising of three teams, Counselling and Support, Engagement and Participation and Community Development.

The team is based at 39a Clow Street, Dandenong.

Our Services and Contacts

Opening Hours
Day Time slot Comment
Monday - Friday: 9:00 am-5:00 pm
Saturday - Sunday: Closed

Youth and Family Services

Katharina, Coordinator Youth and Family Services
0419 312 549

Katharina is the Coordinator of Youth and Family Services and is responsible for leading the entire service, comprising the sub teams of Family Support, Youth and Community Development, and Engagement and Participation. In her spare time Katharina enjoys spending time with her children and grandchildren, travelling, listening to reggae and socialising with friends

Counselling and Support

Sylvia, Team Leader Youth and Family Support Services
0403 390 591

Sylvia oversees the Youth and Family Support Team which supports the wellbeing and safety of children. Sylvia is also a psychologist and provides counselling and mental health support to young people aged between 12-25 years. She loves all things food - especially sharing food with friends, and will go exploring on a day trip any day of the week.


Andrew, Team Leader Family Support
0408 394 379

Andrew leads a team of case managers that work with families through the Child FIRST system, and oversees groups that focus on building resilience in children and young people, as well as parenting skills. Andrew enjoys making lasagne for the team, barbeques in Summer, and wandering around the Dandenong Market.

Engagement and Participation

Yohana, Team Leader Engagement and Participation
0466 329 776

Yohana leads the Youth Engagement and Participation team to provide programs and events for young people that help promote health and wellbeing, and build skills for the future. She has an education background and enjoys supporting young people in developing their skills. Yohana loves photography, cooking, travelling and riding motorbikes.


Demi, Youth Development Officer

Demi runs our FReeZA Committee, assisting young people to plan and deliver youth-led events for the community. She also facilitates our Holiday Activities Committee, working with young people to plan a variety of fun activities for our school holiday program. Demi loves spending time with family and friends, and enjoys getting stuck into a good book. She is plant-obsessed, although her half-dead plants probably don’t agree - but persistence is key!


Jess, Youth and Family Programs Support Worker

Jess facilitates our FReeZA Committee and IMPACT program, supporting young people to develop new skills and gain hands-on volunteering experience within their local community. Jess also runs a range of school-based programs, including Inclusive Youth Ambassadors and Kickstart Transitions. Born in the UK, Jess is passionate about playing Aussie Rules Football (AFL) and loves spending time at the beach with her friends.

Youth and Community Development

Aishling, Team Leader Youth and Community Development
0401 366 443

Aishling leads the Youth and Community Development team which supports and encourages young people’s active participation in their own communities. This includes promoting youth voice, building leadership and capability; facilitating learning, skill development and volunteering opportunities. In her spare time Aishling enjoys hanging out with family and friends, exploring the great outdoors and holidaying.


Catherine, Youth Development and Community Engagement Officer

Catherine (Cat) runs our Young Leaders program, supporting young people to develop leadership skills and help tackle local youth issues. Cat helps to ensure that the voices of young people are heard, by creating opportunities for young people to express their views and ideas, including our COVID-19 Research Project and Youth Summit for schools. Cat is a massive book worm, loves gardening, and is obsessed with finding more plants to add her collection.


Hannah, Youth Development and Community Engagement Officer

Hannah is passionate about developing young people’s leadership capabilities and delivering initiatives that foster belonging and champion diversity. She facilitates our Young Leaders program, and coordinates the Greater Dandenong Youth Network (GDYN), keeping the local youth network informed of emerging trends and sharing strategies to support young people. Hannah’s background is in communications and community engagement. She loves rustic home-cooked food, good coffee and podcasts.

Youth Services

39a Clow Street, Dandenong